Shopping Guide

Welcome to BLACK CLAW

"I'm not sure about accessories."
This is a shopping guide for men like that.

1. Choosing a Product

Choose by Material

  • 316L Surgical Stainless Steel: OK to wear 24/7. Strong against sweat, water, and saunas, and the most powerful measure against metal allergies.
  • S925 Silver: Material for enjoying the unique depth of silver. Requires some maintenance (tends to tarnish).
  • Zirconia / High-Quality Plating: For when you want a flashy or sparkling look.

Choose by Size

If you're unsure, check the measurement method in the size guide.
If the size doesn't fit, a paid (¥2,000) size adjustment service is available.

2. Payment Methods

  • Credit card (VISA / Master / JCB / AMEX / Diners)
  • Apple Pay / Google Pay / Shop Pay
  • Convenience store payment
  • Bank transfer (Pay-easy)
  • Smartphone payment (PayPay, various QR code payments)
  • Cash on delivery

3. Shipping

Shipping fee: ¥500 nationwide (Click Post)
Free shipping on purchases of ¥20,000 or more

Shipping: Ships within 3 business days after order confirmation
Delivery: 2-4 days after mailing (may vary for remote islands)
Tracking: Tracking number will be provided in the shipping confirmation email

4. Returns and Size Exchanges

Please contact us within 7 days of product arrival.
Returns and exchanges for customer convenience are also accepted if the product is unused and all accessories are included.

If a metal allergy occurs, returns are accepted even after wearing (within 14 days of wearing).

5. Care

Stainless Steel (316L)

Wipe with a soft, dry cloth. If heavily soiled, wash with lukewarm water diluted with neutral detergent and wipe dry thoroughly.

Silver (S925)

If tarnished, polish with a silver polishing cloth. Store in a sealed bag to avoid air and humidity.

6. Flow After Ordering

  1. Order → Automatic confirmation email sent
  2. Ships within 3 business days → Tracking number email sent
  3. Delivered 2-4 days after Click Post mailing
  4. Product arrival → Inspection within 7 days (contact us by email for any defects)

7. Troubleshooting

If this guide doesn't resolve your issue, please also check the FAQ.
If it still doesn't resolve, please contact us or use the details below:

  • 📧 blackclawjp@gmail.com
  • 📞 080-1730-1319 (Weekdays 10:00〜18:00)
  • 💬 Official LINE: Add as Friend here